FAQ

    • What is the resolution of the GOOVIS Pro?

    The GOOVIS Pro can stream movies up to 4K and Blu-ray with no loss in quality.

    • Do you offer a warranty?

    We do offer a warranty. The chart below explains how long and for what.

    • What gaming systems is the GOOVIS Pro compatible with?

    GOOVIS Pro is compatible with all modern gaming systems using HDMI.

    • Do you offer global shipping?

    We do offer global shipping on ALL Orders Over US$200.

    • Why is the Cinego so light?

    The Cinego is so light because we removed the heaviest component (the battery) out of the headset and placed it in the handheld remote.

    • Does it have built-in speakers?

    Cinego does not have any built-in speakers as it is made to provide privacy. But you can plug in your headphones to listen to anything you want.

    • Can I wear my glasses?

    Cinego is built to comfortably handle those who wear glasses, but with the adjustable vision ranging from +3D to -8D it will allow you to set your preferred range so you won’t have to wear glasses or strain your eyes.

    • How will Cinego protect my eyes?

    Built with AMOLED screens in front of each eye to help reduce brightness, contrast, and screen glare, the Cinego cuts down on the emitted blue light without losing picture quality. This will ensure you have an enjoyable time while limiting any eye strain you may experience.

    • Why is the Cinego better than TV?

    The Cinego is better than a TV because it provides you with more privacy with a better screen. M-OLED Televisions can cost $1000 at a minimum without providing you with a true theatre experience, unlike the Cinego.

    • How do I charge it?

    You don’t charge the headset but rather the remote battery and remote, which is charged through a USB connection.

    • Why is the Cinego better than TV?

    The Cinego is better than a TV because it provides you with more privacy with a better screen. M-OLED Televisions can cost $1000 at a minimum without providing you with a true theatre experience, unlike the Cinego.

    • Why do you use the term 4K?

    Cinego uses dual 2K (1920*1080) OLED microdisplays, providing image quality as good as 4K display. For most 4K devices, the filling factor (ratio of active imaging area to the whole pixel area) of each image pixel is less than 60%. For Cinego, the filling factor is as large as 90%.

    • What devices to Cinego and HOW?

    PS4/PS3 - HDMI 1.4A
    Nintendo Switch/Wii - HDMI
    XBox One/360 - HDMI
    iPhone/Android Phones - Bluetooth, USB
    Macbook/Laptops - HDMI (but with a Lightning Digital AV Adapter)
    Google Play Store - WiFi
    Netflix/Hulu/Youtube - Wifi
    Steam - WiFi
    VUDU - WiFi
    Drones - HDMI
    KODI - WiFi 

    • What 3D formats does it support?

    Cinego supports the Side by Side 3D format, but is unable to produce a 3D image from a 2D image.

    • What does 6 axis motion sensing mean?

    6-axis motion sensing means Cinego tracks your head movements, immersing you more fully in 360 Videos and VR content.

    • Is Cinego VR compatible?

    Yes, Cinego is VR compatible. You are able to watch 360 videos and play VR Games.

    • How should I connect it with my devices?

    Very simple! Just follow the instructions shown below.

    • How to connect GOOVIS P2, G2, L1 to PS4, Switch and Drone:

     

    •  How to connect GOOVIS Young with video adapter :